Shipping & Delivery
📦 Shipping Policy
At Hencely, we know how exciting it is to get your order fast — whether it’s a soft towel or a stunning piece of wall art. That’s why we do everything we can to get your package shipped quickly, reliably, and at no cost to you (yep, even without a minimum!).
🚚 Free U.S. Shipping — Always
We offer free standard shipping on all orders within the U.S. — no minimum purchase required. Simple as that.
🕒 Processing Times
We process orders Monday through Friday, excluding holidays. Most in-stock items ship out within 1–2 business days from the time your order is placed.
⏱ Delivery Times
- Standard U.S. Shipping: Arrives in 2–5 business days depending on location.
- Expedited Options: Available at checkout if you need your order faster.
Delivery times are estimates provided by carriers and may vary during peak periods.
🌎 International Shipping
We proudly ship worldwide!
- Rates and delivery times vary by country.
- Some international orders may qualify for free or discounted shipping — please check the final shipping rate at checkout.
- Customs duties or taxes may apply depending on your country’s regulations (these are the buyer’s responsibility).
📬 Tracking Your Order
As soon as your order ships, you'll receive a tracking number by email. You can track it:
- Through your shipping confirmation email
- Or directly via your shipping carrier’s website
❓Questions or Concerns?
Need help with shipping, delivery issues, or international rates? We’re just a message away:
