📦 Shipping Policy

At Hencely, we know how exciting it is to get your order fast — whether it’s a soft towel or a stunning piece of wall art. That’s why we do everything we can to get your package shipped quickly, reliably, and at no cost to you (yep, even without a minimum!).


🚚 Free U.S. Shipping — Always

We offer free standard shipping on all orders within the U.S. — no minimum purchase required. Simple as that.


🕒 Processing Times

We process orders Monday through Friday, excluding holidays. Most in-stock items ship out within 1–2 business days from the time your order is placed.


⏱ Delivery Times

  • Standard U.S. Shipping: Arrives in 2–5 business days depending on location.
  • Expedited Options: Available at checkout if you need your order faster.

Delivery times are estimates provided by carriers and may vary during peak periods.


🌎 International Shipping

We proudly ship worldwide!

  • Rates and delivery times vary by country.
  • Some international orders may qualify for free or discounted shipping — please check the final shipping rate at checkout.
  • Customs duties or taxes may apply depending on your country’s regulations (these are the buyer’s responsibility).

📬 Tracking Your Order

As soon as your order ships, you'll receive a tracking number by email. You can track it:

  • Through your shipping confirmation email
  • Or directly via your shipping carrier’s website

❓Questions or Concerns?

Need help with shipping, delivery issues, or international rates? We’re just a message away:

📧 info@hencely.com
📞 +1-866-HENCELY