Terms of service
Last Updated: July 2026
Welcome to Hencely.
These Terms of Service ("Terms") govern your access to and use of Hencely.com, including all products, services, content, and features available through our website.
By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these Terms, please do not use our website.
1. Online Store
By using our website, you confirm that you are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian.
You agree not to use our products or services for any unlawful purpose or in violation of any applicable laws.
2. Products & Availability
We strive to provide accurate descriptions, specifications, colors, and pricing.
However, we reserve the right to:
- Modify product information
- Correct pricing errors
- Update product availability
- Discontinue products without prior notice
Product colors may vary slightly depending on your screen settings.
3. Pricing
All prices are listed in U.S. Dollars unless otherwise stated.
Prices may change without notice.
Applicable taxes and shipping charges are calculated during checkout.
4. Orders
Hencely reserves the right to:
- Accept or decline any order
- Limit quantities purchased
- Cancel orders suspected of fraud
- Request additional verification before processing an order
If your order is cancelled after payment has been authorized, any applicable refund will be processed promptly.
5. Payments
Payments are processed securely through trusted third-party providers including:
- Shopify Payments
- PayPal
- Shop Pay
- Apple Pay
- Google Pay
- Other supported payment methods
Hencely never stores complete credit card information.
6. Shipping
Shipping estimates are provided for convenience only.
Actual delivery times may vary due to:
- Carrier delays
- Weather conditions
- Holidays
- Customs processing
- Unexpected events beyond our control
Please refer to our Shipping & Delivery page for complete shipping information.
7. Returns & Refunds
Returns are handled according to our published Returns & Refunds Policy.
Eligibility, processing times, and refund conditions are explained on that page.
8. Intellectual Property
All website content including:
- Images
- Product photography
- Logos
- Graphics
- Text
- Designs
- Videos
- Brand assets
is the property of Hencely LLC and may not be copied, reproduced, or distributed without written permission.
9. Acceptable Use
You agree not to:
- Use the website unlawfully
- Attempt unauthorized access
- Upload malicious software
- Interfere with website security
- Violate intellectual property rights
- Abuse our customer service or platform
Violation of these Terms may result in restricted or terminated access.
10. Third-Party Services
Our website may contain links or integrations with third-party services including:
- Shopify
- Meta
- YouTube
- Trustpilot
Hencely is not responsible for the content, policies, or practices of third-party websites.
11. Limitation of Liability
To the fullest extent permitted by law, Hencely shall not be liable for indirect, incidental, special, or consequential damages resulting from the use of our website, products, or services.
12. Governing Law
These Terms of Service are governed by the laws of the United States and any applicable state laws.
Any disputes shall be resolved under the appropriate jurisdiction.
13. Changes to These Terms
We may update these Terms of Service at any time.
The latest version will always be available on this page with the updated revision date.
Continued use of our website after changes are published constitutes acceptance of the revised Terms.
Contact Us
If you have questions regarding these Terms of Service, please contact us.
Hencely LLC
Email: info@hencely.com
Business Address:
Wood Ridge, NJ 07075
United States
