Privacy policy

At Hencely, we are committed to protecting your privacy and maintaining the trust you place in us. This privacy policy outlines how we collect, use, and protect your personal information when you interact with our website or services.

What Information Do We Collect?

We may collect personal information that you voluntarily provide to us, including:

  • Your name, email address, phone number, and shipping/billing address
  • Order history and purchase preferences
  • Communications with our team
  • Your browsing activity and interaction with our website

We may also collect information automatically through cookies and similar technologies (see the “Cookies & Tracking” section below).

How Do We Use Your Information?

We use your information to:

  • Process and fulfill orders
  • Provide order updates and customer service
  • Improve and personalize your shopping experience
  • Send marketing communications (you can opt out anytime)
  • Enhance the functionality and performance of our website

Cookies & Tracking

We use cookies, pixels, and similar tracking technologies to:

  • Improve site functionality
  • Analyze site traffic and usage
  • Provide personalized ads and marketing via platforms like Google and Meta

You can control cookie preferences through your browser settings. For more details, see our Cookie Policy.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal data:

  • SSL encryption for secure data transmission
  • Secure third-party payment processing (e.g., Shopify Payments, PayPal)
  • No storage of your full credit card information on our servers

Do We Share Your Information with Third Parties?

Yes, but only when necessary. We may share your information with:

  • Trusted service providers (e.g., shipping partners, payment processors, marketing tools)
  • Legal authorities, when required by law or to protect our legal rights

We only share the minimum amount of data needed for service performance and require our partners to follow strict privacy and security standards.

Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information
  • Restrict or object to how we use your data
  • Opt out of marketing communications at any time

If you're located in California or the European Economic Area, you may have additional rights under CCPA or GDPR, such as:

  • Requesting a copy of your data
  • Asking us to delete your information
  • Opting out of the “sale” of personal data (as defined under CCPA)

To exercise any of these rights, please contact us using the information below.

Updates to Our Privacy Policy

We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by posting a notice on our site or sending you an email. Please review this page periodically.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Email: info@hencely.com
Business Address: Hencely LLC, Wood Ridge, NJ 07075